Datto RMM Integration
Native integration for MSPs. Sync assets, convert alerts to tickets, and maintain a single source of truth across your tools.
Automatic Asset Sync
Keep your CMDB current with automatic synchronization of devices, sites, and asset data from Datto RMM.
- Real-time device sync
- Site mapping per tenant
- Custom field mapping
- Scheduled full sync
Alert-to-Ticket
Automatically convert Datto RMM alerts into tickets with full context and proper tenant routing.
- Automatic ticket creation
- Alert context included
- Priority mapping
- Tenant isolation
Multi-Tenant Mapping
Map Datto sites to Defender360 tenants for proper data isolation and access control.
- Site-to-tenant mapping
- RLS enforcement
- Audit logging
- Bulk configuration
How It Works
1
Connect
Enter your Datto RMM API credentials
2
Map Sites
Map Datto sites to your tenants
3
Sync
Assets sync automatically to CMDB
4
Automate
Alerts become tickets instantly