Omnichannel
Unified support via Email, WhatsApp, Chat and Portal. All channels in a single interface.
Key Features
- Native Gmail and Microsoft 365 integration
- WhatsApp Business API with templates
- Chat widget for customer portal
- Automatic message-to-ticket conversion
- Preserved threading in all replies
- Attachments with automatic virus scan
Support Channels
Manage all channels in a single interface
Conectado
45
Tickets hoje
1.2h
Tempo médio
Conectado
28
Tickets hoje
15min
Tempo médio
Portal
Conectado
12
Tickets hoje
2.5h
Tempo médio
Telefone
Configurando
0
Tickets hoje
-
Tempo médio
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Benefits
Unified Inbox
Manage all channels in a single interface.
Fast Response
Customers choose their preferred channel, you respond from one place.
Complete Context
History of all interactions regardless of channel.
Works With
Gmail
Microsoft 365
WhatsApp
MailerSend